Frequently Asked Questions

Yes — most work is completed on-site wherever possible to minimise downtime. If a repair is better suited to workshop conditions, you’ll receive clear advice first and we’ll agree the best route before any work begins.

Based in Suffolk — covering surrounding areas depending on the job and availability. Send your postcode/location and we’ll confirm quickly whether we can attend and the most efficient route.

Plant and machinery repairs (up to 9 tonnes), small plant equipment (generators, trench rammers, wacker plates, mixers, pumps and similar), quad bikes and UTVs, agricultural / horticultural equipment, lawnmowers and garden machinery — plus mobile welding and fabrication support.

Yes. Fault finding comes first. The goal is to identify the root cause so you’re not spending money on unnecessary parts and you reduce the chance of repeat issues.

Yes — mobile welding and fabrication is available for repairs, reinforcement work, brackets, mounts, frames and general fabrication jobs. If you send photos and measurements (where relevant), we can advise the best approach.

It depends on location and workload, but urgent breakdowns are prioritised where possible. The quickest way to get booked in is to send the machine type, issue and your location.

Machine type/model (if known), symptoms, where the machine is located, and clear photos/video if you can. This helps us plan the right visit and reduce downtime.

Yes — we support trade, contractors, agricultural customers and private owners. If you have multiple machines to maintain, get in touch and we can discuss a sensible approach.